Terms of service
OVERVIEW
Welcome to SAVARRA Skin! The terms “we”, “us” and “our” refer to SAVARRA Skin. We operate this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to provide them to you.
These Terms of Use (also referred to as “Terms”) set out your rights and responsibilities when using the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, please do not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least 18 years old or the age of majority in your country of residence. You also consent to any minor dependents under your care using the Services on devices you own, purchase, or manage.
To use the Services, you may need to provide information such as your email address, billing, payment, and shipping details. You warrant that all information provided is accurate, complete, and up to date, and that you have the right to provide it.
You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other party.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products and services accurately. However, colours and appearance may vary depending on your device and settings.
We cannot guarantee that the appearance or quality of our products will fully match your personal expectations or the way they appear in our online store. As our products are manufactured and packaged within the EU, any concerns or issues should be reported directly to Savarra Skin at info@savarraskin.com so we can assist you promptly.
Please note
That product descriptions may be updated without prior notice. We may also discontinue items or limit quantities per customer, region, or jurisdiction at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. SAVARRA Skin reserves the right to accept or decline orders at our discretion. Orders are not accepted until we confirm acceptance and receive payment.
Please review orders carefully before submission, as we may not be able to accommodate cancellations once an order is accepted. We will endeavour to notify you promptly if an order is not accepted, amended, or cancelled, using the contact details provided at the time of purchase.
Orders are subject to our Refund Policy. Purchases must be for personal or household use only, not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price you pay will be as displayed at the time of order and confirmed via email. Unless stated otherwise, prices excludes taxes, shipping, handling, customs, or import charges.
Online prices may differ from those in physical stores or third-party sites. Promotional offers are subject to separate terms, which will take precedence if inconsistent with these Terms.
You agree to provide accurate, current, and complete payment and account information, and to update details promptly to enable transactions. You represent that the payment method is yours, authorised, and will cover all charges including shipping, handling, and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk passes to you once products are handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, text, images, graphics, product reviews, video, audio, and their arrangement, is owned by SAVARRA Skin, its affiliates, or licensors, and protected under UK and international intellectual property laws, including copyright, design, patent, and trade mark rights.
Use of the Services is permitted for personal, non-commercial purposes only. You must not reproduce, distribute, modify, publicly display, republish, download, store, or transmit content without prior written consent. No licence or rights are granted under these Terms. Unauthorised use may constitute an infringement under UK law.
SAVARRA Skin’s names, logos, product and service names, designs, and slogans are trade marks of SAVARRA Skin or its affiliates or licensors. You must not use these without written permission. Shopify’s trade marks are owned by Shopify. All other trade marks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services. We do not control, monitor, or endorse such tools and accept no liability for their use. Any use of third-party tools is at your own risk and subject to the relevant third-party terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content, accuracy, or policies. Accessing such links is at your own risk, and any issues should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
SAVARRA Skin is powered by Shopify, but all sales and purchases are made directly with SAVARRA Skin. Shopify is not responsible for any aspect of your transactions with us, including liability for products purchased.
SECTION 10 – PRIVACY POLICY
Personal information is collected and processed in accordance with our Privacy Policy and Shopify’s Privacy Policy. Data may be transferred to third parties or outside the UK for service provision. Please review the policies for full details.
SECTION 11 – FEEDBACK
By submitting feedback, you grant SAVARRA Skin a perpetual, worldwide, royalty-free licence to use it. Feedback must comply with these Terms and not infringe third-party rights. We are not obliged to respond, compensate, or maintain confidentiality.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We may correct errors in product descriptions, pricing, promotions, shipping charges, or availability at any time without prior notice. Orders may be amended or cancelled if inaccuracies are identified.
SECTION 13 – PROHIBITED USES
You may only use the Services lawfully. Prohibited conduct includes: unlawful purposes, IP infringement, harassment, transmitting harmful or misleading content, impersonation, viruses, spam, and interfering with security features. Breach may result in account suspension or termination.
SECTION 14 – TERMINATION
We may terminate access to the Services at our discretion. Certain sections, including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Governing Law, and Privacy Policy, survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”. We make no warranties regarding accuracy, completeness, or reliability. UK law may limit certain disclaimers.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, SAVARRA Skin and its affiliates, Shopify, and partners are not liable for any losses, including indirect or consequential losses, arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless SAVARRA Skin, Shopify, and their affiliates from claims, damages, or losses arising from your breach of these Terms, unlawful conduct, or use of the Services.
SECTION 18 – SEVERABILITY
If any provision is unlawful or unenforceable, it shall be severed without affecting remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not waive it. These Terms, together with our policies, constitute the entire agreement between you and us.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by and construed in accordance with UK law, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time. Continued use of the Services after updates constitutes acceptance. Material changes will be notified in accordance with UK law.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@savarraskin.com.
Our contact information is posted below:
SAVARRA SKIN
info@savarraskin.com